Friday, October 3, 2008

What about IQA reports?

How to write report?

A report proforma has been designed to help identify the areas which should be commented upon.

The full draft audit report will be circulated and will be confidential to the following people:

  • the Audit Team;

Once the full Audit team has confirmed the report, the report will be circulated to:

  • the Auditees, i.e. the owners of the process that has been audited. This will give them the opportunity to comment on the factual accuracy of the report.
  • the President
  • HOD or the responsible personnel for the audited area*
  • the manager responsible for the audited area (if not an Auditee)
  • the Auditors
  • Internal Quality Audit Committee

The audit report should:

  • document what occurred during the Audit visit
  • be congratulatory where appropriate
  • include examples of good practice
  • identify where procedures need to be written and followed
  • should encourage the Auditees to do better where appropriate
  • Always include specific objective evidence
  • Run NCR/CAF pass auditees before you present them formally.
  • Once you have written a NCR/CAF, ensure it is fair.
  • Do Not raise NCR/CARs on unsolvable problems.


The Head of department should be given the opportunity to respond to the contents of the report within 5 working days of receipt of the report.

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